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Ambulance via Unspalsh

Emergency Resources

Emergency Numbers

The following is a list of local numbers to be used in case of emergency. These are local numbers, unless otherwise stated, and most are Spanish-speaking. Use these contacts at your own discretion. Suggestions for additions or deletions for this list shoud be sent to: Type "Resources" in the Subject line. For a printable PDF version of this list, please click here

Drinking water (Biale)
Violetas 126
951 135 1909
Tow Truck (Servicio Gruas Santa Teresa
951 514 0360
Tourist Bureau
Av. Benito Juarez 703
951 502 1200
Senior Discount Card
Av. Independencia 709
951 514 8913
Immigration (INM)
Av. Independencia 709
951 502 0004
Hospital Reforma
Calle Reforma 613
951 516 0989
Clinica Hospital Carmen
Calle M. Abasolo 215
951 516 0027
Highway Assistance (Green Angels)
Av. Benito Juarez 703
951 516 9597
Gas Oaxaca
951 501 6600
Fire Department
951 506 0248
Consumer Protection (PROFECO)
Av Heroico Colegio Militar 1009
951 513 4141
Electricity (CFE)
Humboldt 209
951 516 2755

Emergency Contact Information

We recommend that members fill out an Emergency Contact Form and give it to a staff member at the Circulation Desk. In addition to friends and/or partners, it should include contact information for a family member in case of a medical or other emergency. Note that if a person is not able to speak for themselves, police in Oaxaca will often not act unless they can contact a spouse or family member. 


The Emergency Contact Form will allow us to get emergency assistance to you as fast as possible, as well as understand any relevant background information for use by medical or law enforcement personnel. All information on the form is kept in a confidential file at the OLL, for use only in an emergency. You can access and download the printable PDF emergency contact form here.

US and Canadian Consular Information

The following is the information for the local US consular agent in Oaxaca. Please review the consular mission website before contacting them for assistance, as the range of services they can provide to US citizens living and traveling in Oaxaca is limited.


US Consular Agent: Samantha Wattson
Office Hours:  Monday - Friday, 10 am - 3 pm, Appointment required

Address: Alcala 407-2nd Floor
Telephone: 514-3054

If you are interested in learning more or enrolling in the State Department's STEP program for US travelers abroad, find further information here.

Canadian Consulate: Contact the Mexico City Canadian Embassy from anywhere in Mexico: 01-800-706-2900; Emergency Watch and Response Center in Ottawa: 001-800-514-0129

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